Vice President Cathy Card Sterling interviews Courtney Surls, vice president for development and alumni relations at American University, about recruiting top-tier individuals to “get the right people on the bus.”
In April, we introduced “The Leadership Conversations,” a series exploring topics and issues critical to the health of nonprofits with some of our nation’s top nonprofit leaders. This second installment is a conversation with Courtney Surls, vice president for development and alumni relations at American University, about recruiting top-tier individuals in order to “get the right people on the bus.”
Schultz & Williams Senior Vice President Kathy Watson was a featured speaker at the 2017 Compass Conference sponsored by the Greater Philadelphia Chapter of the Association of Fundraising Professionals. Her presentation “Story Telling: Best Practices in Major Gift Fundraising” featured real donor stories that illustrate key principles in the cultivation and solicitation of significant gifts. This is the fifth story in a series of nine.
When it comes to stewarding donors, gratitude and feedback are the foundation. Simply put, any stewardship program should, at minimum, provide timely thanks and acknowledgement of a gift, ideally through the same channel the donor used to make the gift. Personalize your communication with the donor’s name at the very least and acknowledge the gift’s purpose and intent.
Congrats to “Find Our Heroes” video finalists from our zoo and aquarium clients, Dallas Zoological Society, National Aquarium, and Oklahoma City Zoo and Botanical Garden!