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Schultz & Williams is always looking for talented staff and associates committed to helping nonprofit organizations fulfill their missions and succeed. The following positions are currently available in our Philadelphia office. Please submit your resume to jobs@schultzwilliams.com


Interim Development Staff

Job Description
S&W is seeking development professionals to serve as interim staff at nonprofit organizations. Interim staff assignments are project-based and may be short to long-term engagements involving two to four days per week.

Requirements
Highly motivated, well-organized, with an undergraduate degree in a relevant field with at least 5 years of fundraising experience (annual support, major gifts, special events and grant writing).
Outstanding verbal and written communications skills.
Computer proficiency in fundraising software, Microsoft Office (Word, Excel PowerPoint and Outlook) and is comfortable working with the Internet. 
Ability to foster and maintain a spirit of unity, teamwork, and cooperation among a diverse staff.
 Willingness to work flexible hours and travel.


Director, Digital Experience

Job Description
S&W is seeking an experienced, dynamic digital leader in our growing direct marketing department. This is a senior level position that will work with the account management team and our complete portfolio of clients to drive successful, integrated digital fundraising strategies. S/he will provide digital leadership, advising our clients and direct marketing team on best practices of online fundraising, advocacy and engagement. Using his/her industry knowledge, this individual will be responsible for developing strategies and campaigns to drive digital engagement, acquisition and conversion - optimizing revenue and the donor experience.

S/he will report to the Vice President of Direct Marketing.

Responsibilities

• Provide thought leadership, positioning Schultz & Williams as a leader in digital fundraising strategies and campaign integration

• Develop and implement digital strategies, in concert with direct response campaigns or as stand-alone campaigns, to engage target audiences, generate leads, acquire new donors and drive revenue to support our clients' missions. This includes:
o Digital Ads – contextual, behavioral, Facebook, etc
o E-mail series – content and implementation
o Donation pages, landing pages, lightbox, etc
o Search and social campaigns – content management, acquisition and conversion
o Google Grants and analytics – implementation and optimization
o Design, Copy, Coding and Testing

• Develop targeted segmentation strategies and ensure all digital channels work in concert with direct response campaigns

• Standardize Schultz & Williams' digital reporting methodology, providing clients with a full suite of analytics, recommendation and value; integrate with direct marketing reporting where appropriate

• Provide digital leadership and training for the Direct Marketing team, ensuring that the account coordinators can perform basic digital tasks and the account executives have a strong command of digital strategies and performance when presenting to clients

• Provide management and oversight for one digital coordinator – building capacity in accordance with client demand

• Work with clients' digital teams, supporting campaign implementation where necessary

• Actively build and promote Schultz & Williams digital capacity, developing digital products and solutions that enable clients to achieve their mission

Minimum Requirements

• Minimum 8 – 10 years experience in digital marketing
• Experience developing and directing digital acquisition, conversion and retention strategies – driving revenue and establishing deep customer connections; fundraising experience preferred
• Knowledge of the principles and techniques of direct response revenue and/or fundraising programs
• Superior organizational and project management skills, with demonstrated ability to execute multiple projects on time
• Experience with online fundraising tools (Sphere, Engaging Networks, Constant Contact, Convio/Blackbaud, Raiser's Edge) or comparable system
• Proficiency with digital ad and analytics platforms (Google AdWords, Google analytics, etc.)
• Proficiency with HTML, CSS, and Java
• Excellent CMS, writing and editing skills
• Motivated by ambitious goals, able to see the big picture and to translate that into tangible actions
• Experience working and leading in a cross-functional team environment
• Excellent interpersonal skills, with the ability to establish and maintain effective relationships and partnerships; collaborative, cooperative and responsive in his/her relationships with colleagues and clients
• The ability to see solutions everywhere, while being comfortable handling high volume of work in a fast past environment


Direct Mail Production Coordinator

Job Description
S&W is seeking a full-time Production Coordinator to service our expanding client roster. The Production Coordinator assists with scheduling, managing data files, and working on a variety of direct marketing campaigns (mail and digital) on behalf of our nonprofit clients.

The Production Coordinator must be comfortable working with numbers and have exceptional Microsoft Excel and Access skills. The ideal candidate is extremely detail-oriented and able to multitask.

Responsibilities

• Maintain and manage production schedules; updating each account team accordingly
• Review final design/copy of mail and on-line campaigns
• Manage collection and security of client data files
• Analyze and segment client and prospect data files
• Assist in the donor acquisition process: tracking dates, compiling information, procuring prospects from list brokers and data modeling agencies, and overseeing the merge/purge of prospect information
• Ensure overall quality control measures are in place
• Manage multiple vendors, integrating their deliverables into overall production schedule

Minimum Requirements

• Bachelor's Degree
• Knowledge and experience with Microsoft Excel and Access
• Excellent verbal and written communication skills
• Self-motivated, extremely organized and detail oriented
• Ability to multi-task and work under strict timelines
• Comfortable working in a team environment
• Experience managing outside vendors


Analyst

Job Description
S&W is seeking a full-time Analyst to service our expanding client roster. The Analyst will work on a variety of direct marketing campaigns (mail and digital) on behalf of our clients. This position will support the account management team and plays a critical role in the success of campaigns. S/he will analyze and segment client and prospect files while also providing campaign reporting, analysis and recommendations. S/he will also provide analysis for client proposals and business development initiatives.

S/he will possess a detailed knowledge of Microsoft Excel and the ability to perform high-level analytics. This position requires a high degree of organization, time management, self-direction, motivation, attention to detail, and the ability to multitask. Strong communication skills (written and verbal) and customer service skills are a must. 

S/he will report to the Vice President of Direct Marketing.

Responsibilities

• Assist in the donor acquisition, conversion and retention process
• Analyze and segment client and prospect data files to ensure effective and efficient campaigns
• Interface with client and production staff to drive data hygiene
• Perform analysis on all campaigns, measuring performance, providing insights and recommendations
• Wrestle with and manipulate raw data, shaping it into meaningful and consumable information for client presentations
• Write and help the account team present reports to clients, providing valuable insights and recommendations to optimize return on investment and cost per acquisition
• Assist in proposal development by performing master file analysis
• Perform analysis to determine life-time donor value
• Develop and maintain a system for ongoing, consistent reporting, while providing a customized analysis and reporting where necessary

Minimum Requirements

• Bachelor's Degree
• Agency and/or non-profit experience preferred
• Knowledge and experience with Microsoft Excel and Access
• Excellent verbal and written communication skills
• Self-motivated, extremely organized and detail oriented
• Ability to multi-task and work under strict timelines
• Comfortable working in a team environment
• Must be comfortable working with numbers and have exceptional Microsoft Excel and Access skills
• Raiser's Edge experience preferred


Account Coordinator

Job Description
S&W is seeking an Account Coordinator in our growing direct marketing department. This is an entry-level position that will work with the account management team and assist with the day-to-day offline/online creative and production management tasks for several not-for-profit fundraising and membership clients.

S/he will possess detailed knowledge of all work in progress; generate client schedules; update and maintain project plans; edit and review all work to ensure accuracy. This position requires a high degree of organization, time management, self-direction, motivation, attention to detail and the ability to multitask. Strong communication skills (written and verbal) and customer service skills are a must.

S/he will report to an Account Executive.

Responsibilities

• Set-up and coordinate meetings with internal staff, external partners and clients
• Assist in the development of production timelines, schedules and plans.
• Maintain/update these timelines and schedules and plans.
• Coordinate copy routing; review and proofread all creative packages.
• Make minor client changes within copy.
• Assist in monitoring activities of all internal and external partners to ensure timely and accurate production.
• Communicate with internal team members any changes in plans; carefully review production printing proofs and laser sign-offs.
• Distribute and maintain printed samples for all clients.
• Audit key steps within the process.
• Interface with clients, external partners and vendors
• Assist with the coordination of reports and presentations using Excel, Word and PowerPoint
• Monitor and maintain a social media presence that advances the client's mission
• Support Google AdWord Campaigns
• Support implementation of digital campaigns

Experience

• Strong writing, editing and proofreading
• The ability to communicate effectively, and particularly across social networks
• 1-2 yrs direct marketing experience a plus. Familiarity with direct marketing techniques with an emphasis in trafficking DM projects from mail to digital initiatives
• Knowledge of Google Analytics and Google AdWords capabilities, experience with social media platforms
• Basic understanding of social media platforms, analysis and coding

Skills and Knowledge

• Excellent oral and written communications skills
• Superior customer/client service skills
• Technical proficiency including: MS Excel, Word, PowerPoint, and HTML
• Social media capabilities
• Digital media capabilities

Education: BA/BS college degree


Graphic Designer

Job Description
S&W is looking for a graphic designer for its direct marketing division, which includes mail, e-mail and web design along with collateral materials. Designers need imaginative flair, awareness of current fashions in the visual arts, working knowledge of the latest computer packages and an understanding of material costs and time limits, all of which can impact on the design. Must be able to rapidly execute quality work and under tight deadlines with little oversight.

The main activities of the graphic designer are:

  • Interpret direction from creative brief into mail packages, postcards, self mailers, inserts, e-mails and web pages to drive response and generate donations;
  • Use knowledge of current graphic design software to produce visually stimulating, response-driving material;
  • Incorporate pre-written copy into art files;
  • Ensure creative development is completed and delivered on schedule, accurately and is of high-quality;
  • Maintain and update existing mail packages and inserts;
  • Create, collect & transfer final art files to printers, ensuring that files meet printer specifications;
  • Multi-task: graphic designers often work on more than one design project at a time;
  • Contribute ideas to the overall marketing strategy and brief;
  • Work well in a team, with printers, copywriters, account executives, and production managers;
  • Work to tight deadlines.

Qualifications

  • A minimum of 5 years designing for direct marketing programs
  • Bachelor degree in graphic design, marketing, or related field
  • Familiar with standard concepts, best practices, and procedures for direct marketing design
  • Work well under pressure; effectively handle tight deadlines, unexpected delays, revisions, ad hoc requests and changing priorities
  • Ability to multitask, conceptualize, create and work directly with account executives, production managers and creative directors
  • Strong knowledge of and experience working in Quark Xpress, InDesign, Photoshop and Illustrator
  • Strong experience working and designing in HTML, CSS for the web and for e-mail